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From 120 mn users to 35K, RCom a pale shadow of its past

DNMUM416137 | 6/14/2018 | Author : DNA Money Correspondent | WC :361

DIMINISHING ACT: Telecom firm is now a pure B2B player, focused on enterprise communications services

New Delhi: From being a leading mobile player in the market to exiting the wireless business, the journey of Reliance Communications (RCom) shows how intense competition can kill even the strongest players.
Post exiting the telecom business, the company has transformed itself into a pure business-to-business (B2B) player and is completely focused on the stable enterprise communications services and the rapidly growing data centre space in India.
By shifting the business model from B2C to B2B, the company has lost the subscriber base significantly. “RCom now serves only 35,300 customers worldwide; earlier, the total number of customers served was over 120 million inclusive of B2C,” the company said in a filing.
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